If you believe your ReadyCARD has been lost or stolen or that someone has accessed or may access money from your ReadyCARD without your permission,
CALL US IMMEDIATELY AT 1-800-506-0630.

When you call, please have the following information available:

Your card account number if you purchased a ReadyCARD, or the cardholder information for the lost ReadyCARD - (name, address, phone number, date of birth and government issued identification number)

Reporting your card lost or stolen will prevent further use of any existing money on the card account. Calling us is the best way to limit your possible losses. A replacement ReadyCARD will be issued and any available balance (less the replaced card fee -- see the Cardholder Fees for current fee) will be moved to the new ReadyCARD. As long as the lost or stolen ReadyCARD is reported immediately, you will not be responsible for any unauthorized merchant charges.